Shipping policy

At Reluxify, we are committed to ensuring that our customers receive their purchases in a timely and secure manner. We ship our luxury resale items to destinations across the US and Canada.

 

Shipping Fees

Shipping fees will be calculated based on the destination of the package and the weight and size of the item. All shipping fees will be displayed during the checkout process and must be paid in full before the order is processed. We offer free Canada-wide shipping for orders over $500.

 

Shipping Methods

We ship all orders using reliable and traceable shipping methods. The shipping options available for your order will be displayed during the checkout process. The estimated delivery time for your order will vary depending on your location and the shipping method chosen.

 

Order Processing Time

Orders are typically processed within 5 business days after payment has been received. If there is a delay in processing your order, we will contact you with an estimated shipping date.

 

Shipping Delays

We are not responsible for any shipping delays that may occur due to circumstances beyond our control, such as weather conditions, postal strikes, or customs delays. We will do our best to inform you of any delays and provide updated shipping information.

 

International Shipping

We currently only ship to US and Canadian addresses.

 

Damaged or Lost Items

We take great care in packaging and shipping our items to ensure they arrive in excellent condition. In the event that an item is damaged or lost during shipping, please contact us immediately. We will work with you to resolve the issue and may offer a refund or replacement, depending on the circumstances.

 

Change of Shipping Address

If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate the change, but cannot guarantee it if the order has already been processed and shipped.

Please note that this shipping policy is subject to change without notice. If you have any questions or concerns about shipping, please do not hesitate to contact us.